FAQ & Size Guide

General FAQ

How do I best view the Dak & Co Shop website?

To best view this site, please consider the following recommendations.

This site is best viewed on Chrome, Safari, Firefox and Internet Explorer 9+ browsers. If you are using an older version of Internet Explorer, we recommend upgrading to the latest version for the best browsing and shopping experience possible. We also recommend visitors disable Internet Explorer's Compatibility View settings. To avoid known issues caused by older versions of Internet Explorer, please visit the links below to download and install the latest version of your browser.

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If you are having trouble viewing the site, please send an email to info@daklife.co for assistance. Please let us know what you're seeing (screenshots are helpful) and URLs for the pages where you're experiencing issues.

How do I sign up for your newsletter?

Simply enter your email address in the "Join the Dak Crew" field, located in the footer of any page of the website, and click "Join".

Do you ever have any promotions or special offers?

Yes! To be the first to know about new products added to our sales, promotions and special offers please enter your email address in the "Join the Dak Crew" field, located in the footer of any page of the website, and click "Join."

Ordering

What payment methods are available?

We accept credit cards (Visa, MasterCard and American Express). Credit cards will be charged upon shipment of order.

Shipping Process
All orders are shipped out of our Fargo design studio. Orders placed Monday thru Friday (that are not listed as a PRE-ORDER) will normally ship within 1-3 business days since the order has been placed. Orders placed on Friday after 12:00 pm CST, Saturday, Sunday, or national holidays will ship with the next 2 business days. If any delays should occur, we will contact you by email. For items labeled as PRE-ORDER in the product's title, please review the item's description for approximate ship date.

Tracking
You will receive an email with tracking information once the package has been shipped. If you don't receive your tracking information within 36 hours of making your order then please contact us at info@daklife.co. Also, please allow at least 24 hours for the tracking to update. We do not have any additional information about your package then what is posted on the USPS website. We not are not responsible for lost or stolen packages that USPS tracking has labeled as "delivered". If you would like to purchase insurance on your package, please send us a message prior to placing your order.

International Shipping

We currently do not offer shipping to countries outside of the USA.

What shipping methods are available?

Orders ship via our preferred carrier, USPS, unless indicated otherwise on your order. The customer is responsible for all shipping and freight charges

Return Policies 

We like to keep this Sweet & Simple

You may return any item, excluding clearance items, in their original condition within 10 business days for a full refund, or within 30 days for store credit. Returns may be mailed to 23 1/2 8th St S #5, Fargo ND 58103 or dropped off at our physical location. 225 Fourth Ave N, Fargo ND 58103. You may email us at info@daklife.co to set up an appointment for a drop off. 

Sizing

Does Dak & Co apparel run true to size?
We think so! Dak & Co sizes were designed to be very close to most American sizing. For example if you usually buy a shirt from Macys that’s a 8-10 you would most likely fit into a size 8-10 in a Dak & Co shirt. The same goes for if you wear a size medium in a shirt from Macys, you would most likely fit into a medium shirt from Dak & Co. For the best fit, refer to our size guide below to see where you would fit in.

What if my item doesn’t fit at all?!
You are more than welcome to return your item if you are unsatisfied with the fit. You can return your item (in its original condition) within 10 days for a full refund, and within 30 days for store credit. Shipping is not refundable.

Size Guide

Measurements should be taken directly on your body.  

 Ladies Measurements 

1) Measure your chest over the fullest part of your bust while wearing a bra that fits.

2) Measure your waist at the narrowest point. 

Below is a size chart broken down by style.

Ladies Crew & V neck tees (chest measurement)

XS: 31" - 34"

S: 35" - 37"

M: 38" - 41"

L: 42" - 45"

XL: 46" - 49"

Ladies Fashion Tees (long, short & sleeveless)

S: 2 - 4

M: 6 - 8

L: 8 - 10

Ladies Flowy Luxe Tops (long, short & sleeveless)

XS: 0 - 2

S: 2 - 4

M: 6 - 10

L: 10 - 14

XL: 14 - 18

Ladies Baseball tees (chest measurement)

XS: 31" - 34"

S: 34" - 37"

M: 38" - 41"

L: 42" - 45"

XL: 46" - 49"

Ladies Fashion Fleece 

S: 2 - 4

M: 6 - 8

L: 8 - 10

XL: 10 - 14

Ladies Standard Fleece (chest measurement) 

XS: 31" - 34"

S: 34" - 37"

M: 38" - 41"

L: 42" - 45"

XL: 46" - 49"

 Gents Measurements

1) Measure your chest over the broadest part

2) Measure your waist at the narrowest point. 

Gents Crew & V neck tees (chest measurement)

XS: 31" - 34"

S: 35" - 37"

M: 38" - 41"

L: 42" - 45"

XL: 46" - 49"

Gents Baseball tees (chest measurement)

S: 34" - 37"

M: 38" - 41"

L: 42" - 45"

XL: 46" - 49"

Gents Standard Fleece (chest measurement) 

S: 34" - 37"

M: 38" - 41"

L: 42" - 45"

XL: 46" - 49"

 

 

 

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